Quality Management Systems Lead Auditor Training

Understand how to initiate, participate in, lead, and report on audits, aligned with the guidance provided in ISO 19011, including:

• Audit planning requirements, such as undertaking the document review and developing the audit plan and timetable
• Conducting and leading audit meetings, including opening, closing, and team meetings
• Delivering a successful, risk-based audit, including evidence collection, sampling, and verification
• Collating audit findings, understanding and identifying key risks and documenting nonconformances
• Creating, reviewing, and issuing the audit report including audit findings and outcomes
• Understand the structure, requirements and application of a quality management system in alignment with ISO 9001:2015.

The course is divided into flexible modules, enabling you to attend in the same week or spread across different sessions. The first 2-day module is equivalent to our Becoming a Skilled Lead Internal/External Auditor course, where you will learn how to conduct a management systems audit. The other module covers the requirements of ISO 9001 Quality management systems.

Timetable

Day 1 – Monday

Preparing for a management systems audit

• Introduction to auditing
• 7 principles of auditing
• Roles and responsibilities of an auditor
• Setting appropriate audit objectives, scope, and criteria
• Undertaking the document review
• Audit planning, including effective timetabling
• Checklist generation and review
• Conduct of an opening meeting.

Day 2 – Tuesday

Conducting a management systems audit

• Communication skills and interview techniques
• Effective audit evidence and sampling
• Determining conformance and an evidence-based approach
• Conduct of a closing meeting
• Developing the audit report and writing audit findings
• Reviewing corrective action.

Day 3 – Wednesday

Quality management systems

• Introduction to management systems and standards
• Scope of quality management systems within an organisation
• Understanding organisational context and leadership
• Operational control and requirements
• Process approach and risk-based thinking
• Evidence requirements of ISO 9001:2015.

Attendance not required on Thursday

Day 4 – Friday

Application of quality management systems

• Review of quality management system requirements
• Quality audit scenarios and the application of quality management system standards
• Course review.

Upon successful completion of the course, you will receive a Certificate of Attainment with 3 Exemplar Global competencies:

• Exemplar Global AU26 – Auditing management systems
• Exemplar Global TL26 – Lead audit teams
• Exemplar Global QM – Auditing quality management systems

Upon successful completion of the course and all required assessment items, you will receive a Statement of Attainment for BSBSS00128 Lead Auditor Skill Set, consisting of:

• BSBAUD411 Participate in quality audits 
• BSBAUD511 Initiate quality audits
• BSBAUD512 Lead quality audits
• BSBAUD513 Report on quality audits

Nationally Recognised Training assessment components are to be completed within 6 months. 

There are no prerequisites for this course.

You will complete a series of workshops during the course, which form part of the assessment. Upon the completion of each module there is a short multiple-choice quiz. You will receive continual assistance and feedback from the facilitator.

To complete the Nationally Recognised Training units of competency and BSBSS00128 Lead Auditor Skill Set, an additional assessment is required to be completed and submitted to RTP for review following the training to demonstrate your knowledge and understanding of the audit process. You will be provided with instructions to assist with completion of the assessment, and templates are available for use, as required. Your trainer will explain the post-course assessment process during the training.

Nationally Recognised Training assessment components are to be completed within 6 months. 

This course is ideal if you:

• Want to become an internal or third-party quality management systems auditor
• Are responsible for developing, improving, or managing a quality management system
• Oversee quality management systems audits in your organisation
• Are seeking a formal qualification to build on your existing knowledge.

A business background is helpful, but no prior auditing experience is required.

This course can be your first step to becoming a third-party quality auditor under the Exemplar Global scheme. Once you’ve achieved the required competencies, you can apply for auditor certification through Exemplar Global.

Visit the Exemplar Global website for full certification requirements and current fees.

Expand your qualifications with the following courses:

During the Quality Management Systems Lead Auditor training week:

• Environmental Management Systems (Exemplar Global EM)
• OH&S Management Systems (Exemplar Global OH 45001)

Training available in a separate week:

• Information Security Management Systems (Exemplar Global IS)
• Business Continuity (Exemplar Global BC and BSBOPS407X)
• Risk Management Fundamentals (BSBOPS504)
• Psychological Health and Safety at Work

If you’re looking for a foundation-level understanding of ISO standards and auditing skills, check out our library of eLearns, which includes our self-paced 45-minute Introduction to ISO 9001 module. 

Price

The price of this course is $3,150 GST exempt. Receive a 10% discount when choosing the virtual delivery option for this course.

Discounts for multiple attendees are available – please contact us to find out what discounts can be applied.

How to enrol

We offer an easy, streamlined enrolment process – you can either enrol directly into your course online or call us on 1300 95 96 92 to enrol over the phone.

How to pay

We offer a variety of payment methods:

• Bank transfer
• Credit card
• Payment plans.

Payment plans

We can arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.

Public – Face-to-face

Our public training courses are offered in multiple convenient locations across Australia, ensuring we can provide education for participants nationwide. You can attend our Integrated Management Systems Lead Auditor courses in most major capital cities, including Sydney, Canberra, Melbourne, Brisbane, and Perth. These locations provide a perfect setting for face-to-face learning, where you can interact directly with our experienced trainers and network with other professionals in the field.

Public – Virtual/Online

If online learning is more your style, we also offer this course via virtual delivery for those who prefer or require flexibility. Our online courses are available to participants in Australia and New Zealand, providing the same premium education as our face-to-face sessions, with the added convenience of online learning. The virtual platform is designed to mimic in-person learning and aims to be engaging and interactive, with real-time group exercises, Q&A sessions, and online assessments. No matter your location, you can benefit from our expert-led training to understand the requirements of the ISO 9001 Quality standard and learn how to audit a Quality management system.

Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

In-house – Face-to-face or virtual

In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 or complete the form below to request a quote. 

Request an In-house quote