Key details

Cost: $1,645 (inc. GST)

Duration: 2 Days

CPD Points: 16

Qualifications: BC

About the course

In recent years, business continuity and organisational resilience have become primary considerations for all organisations, with many realising it is crucial to have a plan if they cannot operate under business-as-usual conditions. ISO 22301:2019 establishes a framework for identifying, assessing, responding to, and recovering from disruptive events to return to business as usual as quickly as possible.

Our Business Continuity course will give you an understanding of the role and requirements of ISO 22301: 2019 Security and resilience — Business continuity management systems — Requirements, including business impact analysis (BIA), integration with risk management, business continuity planning, disaster recovery, and more. 

We deliver this course publicly via our virtual training platform, so you can attend from anywhere in Australia and New Zealand. We also offer this training via face-to-face delivery for in-house clients. 

This course has the equivalent of 16 Continuing Professional Development (CPD) points.

Plus, you receive a complimentary licensed copy of the following:

  • ISO 22301:2019 – Security and resilience — Business continuity management systems — Requirements

Our training is different because

No homework or take-home assessment.

Internationally recognised courses.

Trainers are practising audit professionals.

All learning materials provided.

Certificates are issued promptly upon the completion of the course.

We never cancel a course - enrol with confidence.

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Course overview

Learning outcomes

After successful completion of this course, you will:

  • Understand how to identify and assess potential disruptive events
  • Undertake a business impact analysis, including a multi-criteria assessment
  • Understand how to create a business continuity plan (BCP)
  • Determine controls for disruptive events, including detective, preventive, and recovery measures
  • Establish monitoring requirements, including testing and exercising of BCPs

    Course content

    Timetable

    Day 1 

    • Context of ISO 22301 in Building Organisational Resilience
    • Terms related to Business Continuity
    • Applying enterprise risk management to business continuity
    • Identifying and assessing disruptive events
    • Facilitating a business impact analysis

    Day 2 

    • Context of ISO 22301 in Building Organisational Resilience
    • Terms related to Business Continuity
    • Applying enterprise risk management to business continuity
    • Identifying and assessing disruptive events
    • Facilitating a business impact analysis

        Qualification

        Upon successful completion of the course, you will receive a Certificate of Attainment, which identifies the Exemplar Global competency below:

        • Exemplar Global BC – Business Continuity Management Systems

        Prerequisites

        There are no formal prerequisites for this course.

         

        Assessment

        Throughout the course, you will complete a series of workshops that form part of the assessment. There is also a  short multiple-choice exam to assess the knowledge and comprehension gained throughout the training. You will receive continual assistance and feedback from the trainer and are given anecdotal examples of real-world audit situations..

        No homework or take-home assessment. 

        Who should attend

        The ISO 22301 business continuity course is designed to cater to people involved in auditing, system development or system maintenance; you should attend if you:

        • Want to understand the emerging relevance of business continuity
        • Want to establish a business continuity management system
        • Develop an understanding of the risk-based approach to management systems within organisations
        • Are involved in the management systems process
        • Are managers responsible for their management system

        Study Pathway – Where to from here?

        If you wish to become a registered third-party or external Quality, Environmental, OH&S, or Integrated Management Systems auditor with Exemplar Global. In that case, you will need to complete the Becoming a Skilled Lead Internal/External Auditor course, along with at least one discipline (Quality, Environmental, OH&S, or Food Safety) available in either our:

        Contact Exemplar Global for more information on their registration process.

        We also offer courses in), risk management, and psychological health and safety at work, which may be attended separately.

        We also offer courses in Business Continuity (Exemplar Global BC), Risk Management and Psychological Health and Safety at Work that may be attended separately.

        Price

        The price of this course is $1,795 (inc. GST). Discounts for multiple attendees are available – please contact us to find out what discounts can be applied.

        How to enrol

        We offer an easy, streamlined enrolment process. You can enrol directly in your course online or call us on 1300 95 96 92 to enrol over the phone.

        How to pay

        We offer a variety of payment methods:

        • Direct debit
        • Credit card
        • Cheque
        • Payment plans

        Payment plans

        We can arrange flexible payment plans on an individual basis. However, your certificate will be held until full payment is received.

        Delivery

        Public – Virtual/Online

        This course is delivered online via our virtual training platform.

        Our virtual courses are available to participants in Australia and New Zealand.They provide the same premium learning experience as our face-to-face sessions, with the added convenience of online learning. 

        The virtual platform mimics in-person learning and aims to be engaging and interactive, with real-time group exercises, Q&A sessions, and online assessments. 

        No matter your location, you can benefit from our expert-led training and become proficient in business continuity management, business impact analysis, and business continuity planning..

        Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

        In-house – Face-to-face or virtual

        In-house training can provide a cost-effective solution for organisations with many staff who require training. We can also customise a course to suit your needs and include your audit documentation. Call us at 1300 95 96 92 or fill out the form below to request a quote. 

        Request an In-house quote

        Training Course Locations

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        Course Dates

        Sort Location Start Finish Duration
        Virtual - AEST (AUST & NZ participants only) Mon 28 Apr 2025 Tue 29 Apr 2025 2 Days Book now
        Virtual - AEST (AUST & NZ participants only) Mon 25 Aug 2025 Tue 26 Aug 2025 2 Days Book now
        Virtual - AEDT (AUST & NZ participants only) Mon 17 Nov 2025 Tue 18 Nov 2025 2 Days Book now

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        What is ISO 22301?

        ISO 22301 is an international standard for Business Continuity Management Systems (BCMS). It provides a framework for organisations to develop and maintain effective framework for identifying and understanding the impact of different disruptive events, and establish, implement, and exercise plans to increase organisational resilience, respond to and recover from disruptive events when they occur.

        What does this course cover?

        Our ISO 22301 business continuity training will give you an understanding of the role and requirements of ISO 22301 including business impact analysis, integration with risk management, business continuity planning, and disaster recovery. This course equips you with the skills to develop and implement effective business continuity management systems within your organisation.

        What does business continuity seek to protect? ’

        Business continuity aims to protect an organisation’s critical functions from being impacted by disruptive events. While every event may play out differently for different organisations, typically business continuity focuses on events which impact the 4 P’s:

        • People: Ensuring the safety and well-being of employees and stakeholders.
        • Processes: Maintaining critical business functions and operations.
        • Premises: Securing physical locations and infrastructure.
        • Providers: Managing relationships with key suppliers and partners.

        What are key risk indicators for business continuity?

        Key risk indicators for business continuity include system downtime, data breach incidents, supply chain disruptions, staff turnover rates, and recovery time objectives. Monitoring these indicators helps organisations promptly identify and address potential risks, ensuring resilience and continuity.

        By keeping track of system outages, data breaches, supply chain issues, employee turnover, and recovery times, businesses can better prepare for and mitigate disruptions, maintaining smooth operations even during crises.

        What are the five important concerns to be considered in a business continuity plan?

        The five important concerns to be considered in a business continuity plan are:

        • Alignment with the Business Improvement Area (BIA): The BIA helps an organisation to understand its critical processes and systems; the BCP should seek to protect these prioritised activities from disruption, or promote rapid recovery back to regular efficiency after disruption.
        • Focus of the BCP: BCPs typically consist of three elements – Resilience (lessening the potential impact of a disruptive event before it occurs), Continuity (the ability to operate during disruption), and Recovery (resuming regular efficiency levels following an event). Understanding which element, or combination of elements, is the focus of your BCP is key.
        • Activation criteria: Knowing when to activate your BCP following a disruptive event can drastically affect your organisation’s performance and response; understanding specific loss thresholds or criteria that need to be met prior to activation will mean your organisation can respond appropriately.
        • Roles during disruption: The BCP should clearly articulate the roles, responsibilities and authorities for an organisation during its response to disruptive events – the normal chain of command may be completely changed.
        • Exercising and testing: BCPs need to be critically evaluated to ensure that they can achieve their intended objectives, which includes the establishment of an exercising and testing regime to verify that the plans will work. It’s important to note that an exercise cannot fail – it can however highlight weaknesses in the BCP that need to be addressed.

        Why training matters

        Training in this field is crucial for anyone looking to excel in today’s business environment. It enhances your skills and boosts your career prospects.

        Our courses provide a thorough understanding of the role and requirements of ISO 22301. By attending this training, you can identify, assess, respond to, and recover from disruptive events as quickly as possible.

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        “The virtual classroom coupled with an enthusiastic trainer made the course easy to run through and as good as any face to face courses I have ever attended.”

        It was evident that the trainer had significant industry related experience in auditing. They were able to reinforce learnings and keep us interested by integrating their experiences into the course with relevant and engaging real world examples.

        Course was enjoyable and I like the fact that we’re given a copy of the each of the Standards!

        Honestly thought it was gonna be boring. I was very wrong! Very engaging and informative. Loved all 5 days and will be back for more courses!

        Really enjoyed the training. What could be a very stale topic was delivered in a very engaging and detailed way. I particularly enjoyed the conversational delivery of the content and the practical activities were challenging and well presented. The catering was great too.

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