Key details

Cost: $1,090 (inc. GST)

Duration: 1 Day

CPD Points: 8

About the course

Our 1-day Understanding ISO 9001 training course is designed to provide you with a practical understanding of ISO 9001:2015. In particular, this course demystifies the more complex aspects of the standard and explains how a quality management system is used to structure business processes which help guarantee business improvement.

This course has the equivalent of 8 Continuing Professional Development (CPD) points.

Plus, you receive a complimentary licensed copy of:

  • ISO 9001:2015 Quality management systems – Requirements

    After successful completion of the course, you’ll gain access to a suite of downloadable resources including templates and checklists

    Our training is different because

    No homework or take-home assessment.

    Internationally recognised courses.

    Trainers are practising audit professionals.

    All learning materials and refreshments provided.

    Certificates are issued promptly upon the completion of the course.

    We never cancel a course - enrol with confidence.

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    Course overview

    Learning outcomes

    After successful completion of this course, you will understand:

    • The benefits of ISO 9001
    • The terminology and concepts of ISO 9001
    • How simple QMS can be
    • QMS complexities explained
    • How to integrate a QMS with other systems such as environmental and OH&S
    • Importance of the customer
    • What internal and external auditors look for during an audit
    • Risk-based thinking and its application to modern management systems
    • The process approach and its benefits to business
    • The integration of the customer into organisational processes

    Course content

    This 1-day course will leave you with knowledge of the ISO 9001 Quality management systems standard. It differs from our 2-day Quality Management Systems course in that it does not award an internationally recognised unit of competency from Exemplar Global. 

    Timetable

    Wednesday

    Management systems – what are they?
    • History of ISO and the harmonised structure
    • Organisational context – external and internal 
    • Customers, workers, the community, and shareholders
    • Risk-based thinking, the process approach
    • Modern management systems
    Quality Management Systems
    • Prioritising the customer
    • Process approach and its application
    • Risk-based quality
    • Requirements of ISO 9001:2015
    • Auditing against ISO 9001:2015

    Qualification

    You will receive a Certificate of Attendance. 

    This course has the equivalent of 8 Continuing Professional Development (CPD) points.

    Prerequisites 

    There are no prerequisites for this course.

    Assessment

    There is no assessment for this course.

    Who should attend

    Are you involved in auditing, system development or system maintenance? You should attend:

    • If you have a little or no knowledge of ISO 9001 but would like to know what a QMS is
    • If you are a manager of an area which undergoes QMS audits
    • If your existing QMS is not giving you the benefits it should
    • If your system is overly complex and overwhelming
    • If you are thinking about expanding your career choices into the Quality Management Systems area

    Prior experience in auditing and management systems is not essential.

    Price

    The price of this course is $1,090 (inc. GST). Discounts for multiple attendees are available – please contact us to find out what discounts can be applied.

    How to enrol

    We offer an easy, streamlined enrolment process – you can either enrol directly into your course online, or call us on 1300 95 96 92 to enrol over the phone.

    How to pay

    We offer a variety of payment methods:

    • Direct debit
    • Credit card
    • Cheque
    • Payment plans

    Payment plans

    We are able to arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.

    Delivery

    Public – Face-to-face

    Our public training courses are offered in multiple convenient locations across Australia, ensuring we can provide education for participants nationwide. You can attend our Integrated Management Systems Lead Auditor courses in most major capital cities, including Sydney, Melbourne, Brisbane, Perth, and Adelaide. These locations provide a perfect setting for face-to-face learning, where you can interact directly with our experienced trainers and network with other professionals in the field.

    Public – Virtual/Online

    If online learning is more your style, we also offer virtual training for those who prefer or require flexibility. Our online courses are available to participants in Australia and New Zealand, providing the same premium education as our face-to-face sessions, with the added convenience of online learning. The virtual platform is designed to mimic in-person learning and aims to be engaging and interactive, with real-time group exercises, Q&A sessions, and online assessments. No matter your location, you can benefit from our expert-led training and become proficient in auditing integrated management systems.

    Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

    In-house – Face-to-face or virtual

    In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 or complete the form below to request a quote. 

    Request an In-house quote

    Training Course Locations

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    Course Dates

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    Perth - Face to Face Wed 17 Jul 2024 Wed 17 Jul 2024 1 Days Book now
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    “Excellent trainers with high level expertise, varied content to keep us engaged and quality resources leave me with confidence that I could implement what I’ve learned.”

    “The presenters really helped to link the course material to real life situations. They were very professional and helped make the course very enjoyable.”

    “Thoroughly enjoyable learning experience, facilitated to an excellent standard – Well adapted to the diversity of skill within the group.”

    Fantastic course professionally run by a ‘real’ auditor working in the field which allowed for a fantastic bridge between theory and practical examples.

    “It is rare to find a trainer with extensive practical and current industry knowledge of the topic. This is a real world training course for real world application. 100% recommend Pat to conduct any training in future.”

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