FAQs

We offer both public and in-house face-to-face and virtual auditor training, and we also offer recognition of prior learning (RPL). Our public courses are delivered in most of the major centres in Australia, covering Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney. We also train in Auckland, NZ. We offer face-to-face virtually delivered courses for people located outside of these cities. You can enrol online or simply call 1300 95 96 92.

Our in-house courses can be delivered at your premises, email hello@risktrainingprofessionals.com or call 1300 95 96 92 for details.

In order to begin the certification process, the applicant must currently hold a minimum of Exemplar Global – AU, along with a scheme (such as Exemplar Global – QM, Exemplar Global – EM, or Exemplar Global – OH 45001), all of which are offered in our training.

Once you have gained the appropriate units, you are able to begin the certification process with Exemplar Global.

Visit the Exemplar Global website for full certification requirements and current fees.

Our courses are recognised internationally by Exemplar Global as an accredited TPECS provider.  We are also a Registered Training Organisation and deliver nationally recognised training with units of competency in lead auditing, risk management, and operational resilience.

Our shorter courses offer Lead Auditor qualifications in the following disciplines:

• Quality management systems
• OH&S management systems
• Environmental management systems
• Food Safety management systems
• Information Security management systems

You can tie together Quality, OHS, and Environmental management systems into a single 5 day Integrated Management Systems Lead Auditor (IMS) course. We also offer a two day “Becoming a skilled lead auditor” course, suitable for people for conducting supplier and/or internal audits.

We also offer training in:

• Business Continuity
• Risk Management
• Compliance 
• Psychological Health & Safety at Work

If you’re looking for a foundation-level understanding of ISO standards and auditing skills, check out our library of eLearns. 

ISO (International Organization for Standardization) is an independent, non-governmental membership organization and the world’s largest developer of voluntary International Standards. ISO are made up of our 164 member countries who are the national standards bodies around the world. ISO are based in Geneva, Switzerland. The main ISO standards for management systems are:

• ISO 9001 Quality management systems – requirements
• ISO 14001 Environmental management systems – requirements
• ISO 22000 Food safety management
• ISO 45001 Occupational health and safety management systems – requirements 
• ISO/IEC 27001 Information Technology – Security techniques – Information Security management systems – requirements
• ISO 22301 Security and resilience – Business continuity management systems – requirements

Nationally recognised training in Australia refers to vocational education and training (VET) that is formally recognised across all states and territories. It is delivered by Registered Training Organisations (RTOs) and meets the standards set by the Australian Qualifications Framework (AQF).

The AQF is a national policy that ensures consistency and quality in education and training qualifications across Australia. Qualifications that are nationally recognised include Certificates I–IV, Diplomas, Advanced Diplomas, and other accredited courses. These qualifications are listed on training.gov.au and are identified by the Nationally Recognised Training (NRT) logo.

Risk Training Professionals is an RTO (RTO code 46389), and can deliver the following nationally recognised units of competency:

• BSBSS00128 Lead Auditor Skill Set, consisting of
  • BSBAUD411 Participate in quality audits
  • BSBAUD511 Initiate quality audits
  • BSBAUD512 Lead quality audits
  • BSBAUD513 Report on quality audits
• BSBOPS504 Manage business risk
• BSBOPS407X Support organisational response to disruption

While we endeavour to make your experience with RTP pleasurable and rewarding, if you feel you have been unfairly treated, or improperly assessed for the competency which you have studied we do have a complaints and appeals policy and procedure.

Firstly, please speak to your facilitator. If you are required to be reassessed, that can be arranged at no additional expense to you, the client. Further, if you are still deemed not yet competent, we can arrange for you to attend a second public training course, also at no additional cost.

If this is not suitable or for non-training related concerns, please contact in writing Tom Barham, Director of Training, at tom.barham@risktrainingprofessionals.com. We will formalise the concern and respond to you in writing. Please refer to our Complaints and Appeals Policy and Procedure. 

Exemplar Global are a global organization that certifies both individuals and training providers. Exemplar Global personnel certification includes auditors, engineers, technicians and consultants. Training providers are third party certified for the courses they deliver.

Exemplar Global was previously two organizations, RABQSA International and iNARTE.

If you are seeking recognition of your knowledge, skills and qualifications Exemplar Global offers personal certification. Personal certification is often a prerequisite to employment for the auditing and inspection industries and provides assurance to employers and customers that you have the necessary knowledge, skills, attributes and experience and can provide value to their organisation.

Personal certification as an Auditor or a Lead Auditor is for those people who want to have their knowledge and skills as auditors recognised at a higher level.

Typically, this is for people who are conducting audits for, or on behalf of,

• A third-party organisation, such as a certification body
• A government regulator
• A professional services firm
• A consultancy performing audits or inspections

Once you have completed your studies with us, you will be able to register as a provisional auditor with Exemplar Global. Contact us on 1300 95 96 92 for more information.

Simply email hello@risktrainingprofessionals.com or call us on 1300 95 96 92

Where possible, we take enrolments up until the working day prior to the training commencing as long as there are places available. It is always best to book in advance to secure your place. For your peace of mind, we never cancel a course – so you can book with confidence.

We offer public face to face and virtual training in most of the major cities in Australia . If you are unable to travel, please look at the virtual public courses we have available, or you can get a group (minimum 6 people) together and we will come to you. It may be easier and better value for us to deliver training at your location, depending on the size of your group. Either call 1300 95 96 92 or email hello@risktrainingprofessionals.com for a quote.

Yes, lunch is provided as well as morning tea and refreshments at our face-to-face public courses. Please advise us if you have any dietary requirements, and we will do our best to accommodate these, though this may not always be possible. A varied selection will be available, and refrigeration can be provided if you wish to bring your own food. 

Yes. Our courses are certified by Exemplar Global and therefore your qualifications will be recognised internationally.

We offer the following nationally recognised training units of competency:

Available via our Management Systems Lead Auditor courses:

• BSBSS00128 Lead Auditor Skill Set, consisting of:
  • BSBAUD411 Participate in quality audits  
  • BSBAUD511 Initiate quality audits 
  • BSBAUD512 Lead quality audits 
  • BSBAUD513 Report on quality audits

Available via our Risk Management Fundamentals course:

• BSBOPS504 Manage business risks

Available via our Business Continuity course:

• BSBOPS407X Support organisational response to disruption

There is no requirement to do any pre-reading prior to any of our courses.

We provide everything including training materials, stationery, refreshments, including morning tea and lunch. Our training is conducted in modern, easily accessible training facilities.

Our training is held in the CBD of most of Australia’s major cities including, Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney. Find out more about where our training is held here. 

Our virtual training takes place on our virtual training platform, making it an ideal solution for regionally-located participants. 

Our trainers are both professional auditors and competent trainers. Our trainers come with a wealth of experience both in auditing and in training and this ensures a delivery that is both practical and enjoyable.

Meet our trainers

Please find information on our minimum system requirements here.

Yes, our courses can be tailored to suit your specific requirements, whether they are, for example;

• For your specific organisation type,
• Your people’s availability,
• Your location.

Find out more about our in house training here.

Yes, we can train your auditors at your premises. If you do not have a room that is suitable, we can arrange a venue that is local for you.

All of the work, including assessment, is completed during course time for some, but not all, of our courses.

Management Systems Lead Auditor courses:
To complete the Nationally Recognised Training units of competency and BSBSS00128 Lead Auditor Skill Set, an additional assessment is required to be completed and submitted to RTP for review following the training to demonstrate your knowledge and understanding of the audit process. You will be provided with instructions to assist with completion of the assessment, and templates are available for use, as required. Your trainer will explain the post-course assessment process during the training. Nationally Recognised Training assessment components are to be completed within 6 months. Students may apply for an extension of up to 3 months, where required, with a maximum enrolment period of 12 months.

Business Continuity course:
For the Nationally Recognised Unit of Competency BSBOPS407X Support organisational response to disruption, an additional exam is required to be completed and submitted to RTP for review following the training to demonstrate your knowledge and understanding. You will be provided with instructions to assist with completion of the exam. Your trainer will explain the post-course exam process during the training. Nationally Recognised Training assessment components are to be completed within 3 months. 

Risk Management Fundamentals course:
For the Nationally Recognised Unit of Competency BSBOPS504 Manage business risks, you will be required to submit your workbook at the end of the course, recording your completed work from each workshop, which will then be assessed to confirm your understanding of the course material. Nationally Recognised Training assessment components are to be completed within 3 months. 

Most assessment is completed during the course time for some, but not all, of our courses.

Management Systems Lead Auditor courses:
To complete the Nationally Recognised Training units of competency and BSBSS00128 Lead Auditor Skill Set, an additional assessment is required to be completed and submitted to RTP for review following the training to demonstrate your knowledge and understanding of the audit process. We expect that it will take learners no longer than 25 hours in total to complete all additional assessment items. Nationally Recognised Training assessment components for the Lead Auditor Skill Set are to be completed within 6 months. 

Business Continuity course:
To complete the Nationally Recognised Training unit of competency, BSBOPS407X Support organisational response to disruption, an additional exam is required to be completed and submitted to RTP for review following the training to demonstrate your knowledge and understanding. You will be provided with instructions to assist with completion of the exam. Your trainer will explain the post-course exam process during the training. Nationally Recognised Training assessment components are to be completed within 3 months. The exam should take up to 5 hours to complete. 

Risk Management Fundamentals course:
To complete the Nationally Recognised Training unit of competency, you will be required to submit your workbook, recording your completed work from each workshop, which will then be assessed to confirm your understanding of the course material. Completion of an additional exam also is required to be completed following the training.  Nationally Recognised Training assessment components are to be completed within 3 months. The exam should take up to 5 hours to complete. 

The internationally recognised competency units remain current as long as the international standard they align with remains unchanged. This is normally for around 7 or so years. When an international standard gets updated, a short transition course is developed to ensure people remain competent.

If you wish to register with Exemplar Global as a certified auditor and it has been more than two years since you have gained your auditing competency units, Exemplar Global will simply ask you to complete a short exam for you to demonstrate your competency.

Certificates are issued promptly upon completion of the course (providing relevant assessment items and full payment has been received). They are emailed and physical copies (if requested) are posted via Australia Post. Postage times will vary depending on your location.

Yes, although the type of certificate you receive will vary depending on the course that you complete.

If you complete one of our internationally-recognised Exemplar Global courses, you will receive a Certificate of Attainment indicating the competency units you have completed.

If you complete one of our nationally-recognised training courses and the associated assessment items, you will receive a Statement of Attainment that indicates which units of competency you have successfully completed.

If you attend one of our non-accredited courses, you will receive a Certificate of Attendance or Certificate of Completion.

Most certificates (excluding eLearn Certificates of Completion) come as digital credentials issued through DiplomaSafe. They include a unique digital signature, making it secure and impossible to forge. This digital certificate process ensures our certification approach is modern, secure, and adds real value to our learners’ professional profiles.

Yes we do. Call us or email to discuss the discounts available at hello@risktrainingprofessionals.com or 1300 95 96 92. 

Yes, we are able to offer payment plans. Talk with us today to discuss your personal payment plan at hello@risktrainingprofessionals.com or 1300 95 96 92.

No, you are able to secure your spot today and pay when you are able. Please note, we are unable to release your certificate until payment is made in full. 

You can pay via bank transfer and credit card. Your invoice for your training will include all available payment options.

Definitely not. Once we have scheduled a course – it runs. We recognise that people lead busy lives and need certainty with their bookings. Once you have enrolled, we guarantee that the course will run.

Yes, you are able to transfer your enrolment to another attendee. Simply call us on 1300 95 96 92 or email hello@risktrainingprofessionals.com to arrange for the transfer.

You have three options available – you can either transfer your enrolment to a more suitable date, send another attendee along in your place, or cancel your enrolment. There may be fees involved with a cancelled enrolment, and you will be informed of these and the situations in which they may occur at the time of enrolment.

Yes you can, simply call us on 1300 95 96 92 or email hello@risktrainingprofessionals.com to notify us and we’ll let you know what other dates we have available.