While we endeavour to make your experience with RTP pleasurable and rewarding, if you feel you have been unfairly treated, or improperly assessed for the competency which you have studied we do have a complaints and appeals policy and procedure.

Firstly, please speak to your facilitator. If you are required to be reassessed, that can be arranged at no additional expense to you, the client. Further, if you are still deemed not yet competent, we can arrange for you to attend a second public training course, also at no additional cost.

If this is not suitable or for non-training related concerns, please contact in writing Tom Barham, Director of Training, at tom.barham@risktrainingprofessionals.com. We will formalise the concern and respond to you in writing. Please refer to our Complaints and Appeals Policy and Procedure

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What our students say about our courses

“The virtual classroom coupled with an enthusiastic trainer made the course easy to run through and as good as any face-to-face courses I have ever attended.”

“Honestly thought it was gonna be boring. I was very wrong! Very engaging and informative. Loved all 5 days and will be back for more courses!”

“Let’s be honest – ISO standards aren’t exactly edge-of-your-seat material. But this course proved that with the right coach, even clauses and compliance can be compelling! Packed with real-world examples, well-paced sessions, and just the right amount of workshops, it was surprisingly enjoyable. Highly recommended!”

“It was clearly evident that the lead auditor trainer had significant industry-related experience in auditing. He was able to keep the class fully engaged with personal interaction and reinforce learnings. Getting full copies of the standards was amazing, the catering and the training location in Brisbane was perfect.”

“The trainer’s experience and real-life examples gave great context to the course material. The 5 days allowed the material to be digested in a way that was not overwhelming. I’d definitely recommend the course to others.”

Need help finding a course?

Speak directly with a member of the RTP team to decide which course is right for you.

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