Key details

Cost: $1,795 GST exempt

Duration: 2 Days

CPD Points: 16

Qualifications: Exemplar Global BC and BSBOPS407X

About the course

In recent years, business continuity and organisational resilience have become primary considerations for all organisations, with many realising it is crucial to have a plan if they cannot operate under business-as-usual conditions. ISO 22301:2019 establishes a framework for identifying, assessing, responding to, and recovering from disruptive events to return to business as usual as quickly as possible.

Our Business Continuity course will give you an understanding of the role and requirements of ISO 22301: 2019 Security and resilience — Business continuity management systems — Requirements, including business impact analysis (BIA), integration with risk management, business continuity planning, disaster recovery, and more. 

We deliver this course publicly via our virtual training platform, so you can attend from anywhere in Australia and New Zealand. We also offer this training via face-to-face delivery for in-house clients. 

This course has the equivalent of 16 Continuing Professional Development (CPD) points.

Plus, you receive a complimentary licensed copy of the following:

  • ISO 22301:2019 – Security and resilience — Business continuity management systems — Requirements

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AOQ Certified Quality Practitioner Recognition

This course has been recognised by the Australian Organisation for Quality (AOQ) as contributing towards the AOQ Certified Quality Practitioner (CQP) programme.

Successful completion may contribute recognised learning hours towards your CQP pathway.

Learn more about AOQ-CQP →


 

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Our training is different because

Streamlined assessment process with support available. 

We offer nationally and internationally recognised courses and qualifications.

Trainers are practising risk, audit, and systems experts.

Access refresher learning bursts upon completion of the course.

Certificates are issued promptly.

We never cancel a course - enrol with confidence.

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Course overview

Understand how to develop and improve a Business Continuity management system that supports your organisation’s ability to respond effectively and recover quickly from unexpected events.

Key areas covered in the course include:

  • Identifying potential disruptive events and assessing their likely impact
  • Undertaking a business impact analysis using a multi-criteria assessment approach
  • Developing a structured and practical Business Continuity Plan (BCP)
  • Designing controls to manage disruption – including preventive, detective, and recovery measures
  • Establishing processes for monitoring, testing, and exercising BCPs
  • Assisting in and evaluating your organisation’s response to disruption
  • Contributing to building a more resilient and prepared organisation.

Timetable

Day 1 – Monday

  • Context of ISO 22301 in building organisational resilience
  • Terms related to Business Continuity
  • Applying enterprise risk management to business continuity
  • Identifying and assessing disruptive events
  • Facilitating a business impact analysis.

Day 2 – Tuesday

  • Building a business continuity plan
  • Resilience versus recovery
  • Exercising and testing business continuity
  • Monitoring business continuity performance
  • Application of ISO 22301.

      Upon successful completion of the course, you will receive a Certificate of Attainment with the Exemplar Global unit of competency:

      • Exemplar Global BC Business Continuity Management Systems

       

      Upon successful completion of the course and completed exam, you will receive a Statement of Attainment with the following nationally recognised unit of competency:

      • BSBOPS407X Support organisational response to disruption

      Nationally Recognised Training assessment components are to be completed within 3 months. 

      There are no formal prerequisites for this course.

       

      You will complete a series of workshops during the course, which form part of the assessment. Upon the completion of each module there is a short multiple-choice quiz. You will receive continual assistance and feedback from the facilitator.

      To complete the Nationally Recognised Training unit of competency, an additional exam is required to be completed and submitted to RTP for review following the training to demonstrate your knowledge and understanding. You will be provided with instructions to assist with completion of the exam. Your trainer will explain the post-course exam process during the training.

      Nationally Recognised Training assessment components are to be completed within 3 months. 

      This course is ideal if you:

      • Want to understand the growing importance of business continuity
      • Are looking to establish or enhance a business continuity management system
      • Need to develop knowledge of risk-based thinking within management systems
      • Are involved in developing, maintaining, or auditing management systems
      • Manage or oversee your organisation’s management system and its resilience planning

      A business background is helpful, but no prior management systems experience is required.

      Price

      The price of this course is $1,795 GST exempt.

      Discounts for multiple attendees are available – please contact us to find out what discounts can be applied.

      How to enrol

      We offer an easy, streamlined enrolment process. You can enrol directly in your course online or call us on 1300 95 96 92 to enrol over the phone.

      How to pay

      We offer a variety of payment methods:

      • Bank transfer
      • Credit card
      • Payment plans.

      Payment plans

      We can arrange flexible payment plans on an individual basis. However, your certificate will be held until full payment is received.

      Public – Virtual/Online

      This course is delivered online via our virtual training platform.

      Our virtual courses are available to participants in Australia and New Zealand.They provide the same premium learning experience as our face-to-face sessions, with the added convenience of online learning. 

      The virtual platform mimics in-person learning and aims to be engaging and interactive, with real-time group exercises, Q&A sessions, and online assessments. 

      No matter your location, you can benefit from our expert-led training and become proficient in business continuity management, business impact analysis, and business continuity planning..

      Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

      In-house – Face-to-face or virtual

      In-house training can provide a cost-effective solution for organisations with many staff who require training. We can also customise a course to suit your needs and include your audit documentation. Call us at 1300 95 96 92 or fill out the form below to request a quote. 

      Request an In-house quote

      Training Course Locations

      Course Dates

      Sort Location Start Finish Duration
      Virtual - AEST (AUST & NZ participants only) Mon 17 Aug 2026 Tue 18 Aug 2026 2 Days Enrol now
      Virtual - AEDT (AUST & NZ participants only) Mon 07 Dec 2026 Tue 08 Dec 2026 2 Days Enrol now

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      What is ISO 22301?

      ISO 22301 is an international standard for Business Continuity Management Systems (BCMS). It provides a framework for organisations to develop and maintain effective framework for identifying and understanding the impact of different disruptive events, and establish, implement, and exercise plans to increase organisational resilience, respond to and recover from disruptive events when they occur.

      What does this course cover?

      Our ISO 22301 business continuity training will give you an understanding of the role and requirements of ISO 22301 including business impact analysis, integration with risk management, business continuity planning, and disaster recovery. This course equips you with the skills to develop and implement effective business continuity management systems within your organisation.

      What does business continuity seek to protect? ’

      Business continuity aims to protect an organisation’s critical functions from being impacted by disruptive events. While every event may play out differently for different organisations, typically business continuity focuses on events which impact the 4 P’s:

      • People: Ensuring the safety and well-being of employees and stakeholders.
      • Processes: Maintaining critical business functions and operations.
      • Premises: Securing physical locations and infrastructure.
      • Providers: Managing relationships with key suppliers and partners.

      What are key risk indicators for business continuity?

      Key risk indicators for business continuity include system downtime, data breach incidents, supply chain disruptions, staff turnover rates, and recovery time objectives. Monitoring these indicators helps organisations promptly identify and address potential risks, ensuring resilience and continuity.

      By keeping track of system outages, data breaches, supply chain issues, employee turnover, and recovery times, businesses can better prepare for and mitigate disruptions, maintaining smooth operations even during crises.

      What are the five important concerns to be considered in a business continuity plan?

      The five important concerns to be considered in a business continuity plan are:

      • Alignment with the Business Improvement Area (BIA): The BIA helps an organisation to understand its critical processes and systems; the BCP should seek to protect these prioritised activities from disruption, or promote rapid recovery back to regular efficiency after disruption.
      • Focus of the BCP: BCPs typically consist of three elements – Resilience (lessening the potential impact of a disruptive event before it occurs), Continuity (the ability to operate during disruption), and Recovery (resuming regular efficiency levels following an event). Understanding which element, or combination of elements, is the focus of your BCP is key.
      • Activation criteria: Knowing when to activate your BCP following a disruptive event can drastically affect your organisation’s performance and response; understanding specific loss thresholds or criteria that need to be met prior to activation will mean your organisation can respond appropriately.
      • Roles during disruption: The BCP should clearly articulate the roles, responsibilities and authorities for an organisation during its response to disruptive events – the normal chain of command may be completely changed.
      • Exercising and testing: BCPs need to be critically evaluated to ensure that they can achieve their intended objectives, which includes the establishment of an exercising and testing regime to verify that the plans will work. It’s important to note that an exercise cannot fail – it can however highlight weaknesses in the BCP that need to be addressed.

      Why training matters

      Training in this field is crucial for anyone looking to excel in today’s business environment. It enhances your skills and boosts your career prospects.

      Our courses provide a thorough understanding of the role and requirements of ISO 22301. By attending this training, you can identify, assess, respond to, and recover from disruptive events as quickly as possible.

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      What our students say about our courses

      “The virtual classroom coupled with an enthusiastic trainer made the course easy to run through and as good as any face-to-face courses I have ever attended.”

      “Honestly thought it was gonna be boring. I was very wrong! Very engaging and informative. Loved all 5 days and will be back for more courses!”

      “Let’s be honest – ISO standards aren’t exactly edge-of-your-seat material. But this course proved that with the right coach, even clauses and compliance can be compelling! Packed with real-world examples, well-paced sessions, and just the right amount of workshops, it was surprisingly enjoyable. Highly recommended!”

      “It was clearly evident that the lead auditor trainer had significant industry-related experience in auditing. He was able to keep the class fully engaged with personal interaction and reinforce learnings. Getting full copies of the standards was amazing, the catering and the training location in Brisbane was perfect.”

      “The trainer’s experience and real-life examples gave great context to the course material. The 5 days allowed the material to be digested in a way that was not overwhelming. I’d definitely recommend the course to others.”

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