Key details

Cost: $3,245 (inc. GST)

Duration: 4 Days

CPD Points: 32

Qualifications: AU TL QM

About the course

Our 4-day Quality Management Systems Lead Auditor course will leave you with work-ready skills and knowledge to develop, maintain, improve, manage, or audit against ISO 9001:2015. Learn how to perform effective audits in alignment with ISO 19011:2018 – Guidelines for auditing management systems and understand the requirements of the ISO 9001 Quality Management Systems standard.  

This course has the equivalent of 32 Continuing Professional Development (CPD) points.

Plus, you receive a complimentary licensed copy of:

  • ISO 9001:2015 Quality management systems – Requirements

    After successful completion of the course, you’ll gain access to a suite of downloadable resources including templates and checklists

     

    Please note: This is a 4-day course, with attendance required on Monday, Tuesday, Wednesday and Friday (no Thursday).

     

    Whilst this training package uses the word “audit” and its derivatives, this does not equate with the terms audit, review, or assurance in accordance with Pronouncements or Standards issued by the Australian Auditing and Assurance Standards Board. References to the term “audit” and similar terminology within this training relate to the process of auditing in accordance with ISO 19011:2018.

    Our training is different because

    No homework or take-home assessment.

    Internationally recognised courses.

    Trainers are practising audit professionals.

    All learning materials and refreshments provided.

    Certificates are issued promptly upon the completion of the course.

    We never cancel a course - enrol with confidence.

    Secure your place now

    Book now

    Course overview

    Learning outcomes

    After successful completion of this course, you will understand:

    • The principles and procedures of auditing
    • Auditor roles and responsibilities 
    • The benefits of a risk-based audit programme
    • How to plan an effective audit
    • Timetabling 
    • Resource allocation
    • Interpersonal skills and personal behaviours of an auditor
    • How to conduct effective opening and closing meetings 
    • Preparing and distributing an audit report  
    • The benefits of ISO 9001
    • The terminology and concepts of ISO 9001
    • How simple QMS can be
    • QMS complexities explained
    • How to integrate a QMS with other systems such as environmental and OH&S
    • Importance of the customer
    • What internal and external auditors look for during an audit
    • Risk-based thinking and its application to modern management systems
    • The process approach and its benefits to business
    • The integration of the customer into organisational processes

    Course content

    The course is divided into flexible modules, enabling you to attend in the one week, or spread across different sessions. The first 2-day module is equivalent to our ‘Becoming a Skilled Lead Internal/External Auditor’ course, where you will learn how to conduct a management systems audit. The other module covers the requirements of Quality management system.

    Timetable

    Monday

    Management Systems Auditing – preparation
    • What is auditing?
    • Roles and responsibilities of an auditor and an audit team leader
    • The 6 principles of auditing from ISO 19011
    • Effective audit planning and timetabling
    • Communication skills, interview techniques, and useful questioning methods
    • Setting appropriate audit objectives, scope, and criteria
    • Developing audit checklists

    Tuesday

    Management Systems Auditing – the audit
    • Conducting an opening meeting
    • Identifying objective evidence and taking good notes
    • Reviewing auditing scenarios
    • Writing audit findings including nonconformities and non-compliances
    • Presenting a closing meeting
    • Compiling a meaningful audit report

    Wednesday

    Management systems – what are they?
    • History of ISO and the harmonised structure
    • Organizational context – external and internal 
    • Customers, workers, the community, and shareholders
    • Risk-based thinking, the process approach
    • Modern management systems
    Quality Management Systems
    • Prioritising the customer
    • Process approach and its application
    • Risk-based quality
    • Requirements of ISO 9001:2015
    • Auditing against ISO 9001:2015

    Thursday

    Attendance not required 

    Friday

    Auditing scenarios
    • Review of Quality Management System requirements
    • QMS audit scenarios
    • Writing up findings
    • Course review

    Qualification

    Upon successful completion of the course, you will receive a Certificate of Attainment which identifies the following 3 Exemplar Global competencies:

    1. Exemplar Global AU – Management systems auditing
    2. Exemplar Global TL – Leading management systems audit teams
    3. Exemplar Global QM – Quality management systems

     This course has the equivalent of 32 Continuing Professional Development (CPD) points.

    Prerequisites

    There are no prerequisites for this course.

    Assessment

    Throughout the course, you will complete a series of workshops which form part of the assessment. A short multiple-choice exam at the completion of each module assesses the knowledge and understanding gained throughout the training. You will receive continual assistance and feedback from the trainer and are given anecdotal examples of real world audit situations.

    No homework or take-home assessment. 

    Who should attend

    Designed to cater to people involved in auditing, system development or system maintenance, you should attend if you:

    • want to become a QMS internal auditor
    • want to become a 3rd party QMS auditor
    • need to write and implement a QMS
    • are involved in the Quality management processes
    • are a manager responsible for your QMS and QMS auditing
    • wish to consolidate your existing knowledge into a formal qualification

    Prior experience in auditing and management systems is not essential. 

    Study Pathway – Where to from here?

    If you wish to become a registered third-party or external Quality Management Systems auditor with Exemplar Global, you need to have obtained the competency units from this course.

    Contact Exemplar Global for more information on their registration process.

    Additional Exemplar Global competencies for OH&S Management Systems (Exemplar Global OH 45001) and/or Environmental Management Systems (Exemplar Global EM) may be added during the week of training. Competencies for Information Security Management Systems (Exemplar Global IS), and Food Safety Management Systems (Exemplar Global FS), and Business Continuity (Exemplar Global BC) may be attended separately. We also offer courses in Risk Management and Psychological Health and Safety at Work

    Price

    The price of this course is $3,245 (inc. GST). Discounts for multiple attendees are available – please contact us to find out what discounts can be applied.

    How to enrol

    We offer an easy, streamlined enrolment process – you can either enrol directly into your course online, or call us on 1300 95 96 92 to enrol over the phone.

    How to pay

    We offer a variety of payment methods:

    • Direct debit
    • Credit card
    • Cheque
    • Payment plans

    Payment plans

    We are able to arrange flexible payment plans on an individual basis. Please be aware that your certificate will be held until full payment has been received.

    Delivery

    Public – Face-to-face

    Our public training courses are offered in multiple convenient locations across Australia, ensuring we can provide education for participants nationwide. You can attend our Integrated Management Systems Lead Auditor courses in most major capital cities, including Sydney, Melbourne, Brisbane, Perth, and Adelaide. These locations provide a perfect setting for face-to-face learning, where you can interact directly with our experienced trainers and network with other professionals in the field.

    Public – Virtual/Online

    If online learning is more your style, we also offer virtual training for those who prefer or require flexibility. Our online courses are available to participants in Australia and New Zealand, providing the same premium education as our face-to-face sessions, with the added convenience of online learning. The virtual platform is designed to mimic in-person learning and aims to be engaging and interactive, with real-time group exercises, Q&A sessions, and online assessments. No matter your location, you can benefit from our expert-led training and become proficient in auditing integrated management systems.

    Please note: Due to licensing restrictions, our virtual courses are open to participants from Australia and NZ only.

    In-house – Face-to-face or virtual

    In-house training can provide a cost-effective training solution for organisations with a number of staff who require training. We can also customise a course to suit your own individual needs, and include your own audit documentation. Call us on 1300 95 96 92 or complete the form below to request a quote. 

    Request an In-house quote

    Training Course Locations

    Risk Training Professionals

    Secure your place now

    Book now

    Course Dates

    Sort Location Start Finish Duration
    Virtual - AEST (AUST & NZ participants only) Mon 22 Jul 2024 Fri 26 Jul 2024 4 Days Book now
    Brisbane - Face to Face Mon 22 Jul 2024 Fri 26 Jul 2024 4 Days Book now
    Melbourne - Face to Face Mon 29 Jul 2024 Fri 02 Aug 2024 4 Days Book now
    Sydney - Face to Face Mon 29 Jul 2024 Fri 02 Aug 2024 4 Days Book now
    Brisbane - Face to Face Mon 19 Aug 2024 Fri 23 Aug 2024 4 Days Book now
    Perth - Face to Face Mon 19 Aug 2024 Fri 23 Aug 2024 4 Days Book now
    Virtual - AEST (AUST & NZ participants only) Mon 02 Sep 2024 Fri 06 Sep 2024 4 Days Book now
    Sydney - Face to Face Mon 09 Sep 2024 Fri 13 Sep 2024 4 Days Book now
    Melbourne - Face to Face Mon 09 Sep 2024 Fri 13 Sep 2024 4 Days Book now
    Perth - Face to Face Mon 16 Sep 2024 Fri 20 Sep 2024 4 Days Book now
    Brisbane - Face to Face Mon 30 Sep 2024 Fri 04 Oct 2024 4 Days Book now
    Sydney - Face to Face Mon 14 Oct 2024 Fri 18 Oct 2024 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 14 Oct 2024 Fri 18 Oct 2024 4 Days Book now
    Melbourne - Face to Face Mon 21 Oct 2024 Fri 25 Oct 2024 4 Days Book now
    Perth - Face to Face Mon 28 Oct 2024 Fri 01 Nov 2024 4 Days Book now
    Brisbane - Face to Face Mon 04 Nov 2024 Fri 08 Nov 2024 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 11 Nov 2024 Fri 15 Nov 2024 4 Days Book now
    Sydney - Face to Face Mon 02 Dec 2024 Fri 06 Dec 2024 4 Days Book now
    Perth - Face to Face Mon 02 Dec 2024 Fri 06 Dec 2024 4 Days Book now
    Melbourne - Face to Face Mon 09 Dec 2024 Fri 13 Dec 2024 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 09 Dec 2024 Fri 13 Dec 2024 4 Days Book now
    Brisbane - Face to Face Mon 09 Dec 2024 Fri 13 Dec 2024 4 Days Book now
    Brisbane - Face to Face Mon 03 Feb 2025 Fri 07 Feb 2025 4 Days Book now
    Perth - Face to Face Mon 03 Feb 2025 Fri 07 Feb 2025 4 Days Book now
    Sydney - Face to Face Mon 10 Feb 2025 Fri 14 Feb 2025 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 10 Feb 2025 Fri 14 Feb 2025 4 Days Book now
    Melbourne - Face to Face Mon 17 Feb 2025 Fri 21 Feb 2025 4 Days Book now
    Adelaide - Face to Face Mon 03 Mar 2025 Fri 07 Mar 2025 4 Days Book now
    Brisbane - Face to Face Mon 03 Mar 2025 Fri 07 Mar 2025 4 Days Book now
    Sydney - Face to Face Mon 10 Mar 2025 Fri 14 Mar 2025 4 Days Book now
    Perth - Face to Face Mon 17 Mar 2025 Fri 21 Mar 2025 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 24 Mar 2025 Fri 28 Mar 2025 4 Days Book now
    Brisbane - Face to Face Mon 31 Mar 2025 Fri 04 Apr 2025 4 Days Book now
    Melbourne - Face to Face Mon 31 Mar 2025 Fri 04 Apr 2025 4 Days Book now
    Sydney - Face to Face Mon 07 Apr 2025 Fri 11 Apr 2025 4 Days Book now
    Perth - Face to Face Mon 28 Apr 2025 Fri 02 May 2025 4 Days Book now
    Melbourne - Face to Face Mon 05 May 2025 Fri 09 May 2025 4 Days Book now
    Virtual - AEST (AUST & NZ participants only) Mon 12 May 2025 Fri 16 May 2025 4 Days Book now
    Brisbane - Face to Face Mon 12 May 2025 Fri 16 May 2025 4 Days Book now
    Sydney - Face to Face Mon 19 May 2025 Fri 23 May 2025 4 Days Book now
    Perth - Face to Face Mon 09 Jun 2025 Fri 13 Jun 2025 4 Days Book now
    Brisbane - Face to Face Mon 16 Jun 2025 Fri 20 Jun 2025 4 Days Book now
    Virtual - AEST (AUST & NZ participants only) Mon 16 Jun 2025 Fri 20 Jun 2025 4 Days Book now
    Sydney - Face to Face Mon 23 Jun 2025 Fri 27 Jun 2025 4 Days Book now
    Melbourne - Face to Face Mon 23 Jun 2025 Fri 27 Jun 2025 4 Days Book now
    Virtual - AEST (AUST & NZ participants only) Mon 21 Jul 2025 Fri 25 Jul 2025 4 Days Book now
    Perth - Face to Face Mon 21 Jul 2025 Fri 25 Jul 2025 4 Days Book now
    Brisbane - Face to Face Mon 28 Jul 2025 Fri 01 Aug 2025 4 Days Book now
    Sydney - Face to Face Mon 04 Aug 2025 Fri 08 Aug 2025 4 Days Book now
    Melbourne - Face to Face Mon 04 Aug 2025 Fri 08 Aug 2025 4 Days Book now
    Perth - Face to Face Mon 18 Aug 2025 Fri 22 Aug 2025 4 Days Book now
    Brisbane - Face to Face Mon 08 Sep 2025 Fri 12 Sep 2025 4 Days Book now
    Virtual - AEST (AUST & NZ participants only) Mon 08 Sep 2025 Fri 12 Sep 2025 4 Days Book now
    Adelaide - Face to Face Mon 08 Sep 2025 Fri 12 Sep 2025 4 Days Book now
    Sydney - Face to Face Mon 15 Sep 2025 Fri 19 Sep 2025 4 Days Book now
    Melbourne - Face to Face Mon 15 Sep 2025 Fri 19 Sep 2025 4 Days Book now
    Perth - Face to Face Mon 22 Sep 2025 Fri 26 Sep 2025 4 Days Book now
    Melbourne - Face to Face Mon 20 Oct 2025 Fri 24 Oct 2025 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 27 Oct 2025 Fri 31 Oct 2025 4 Days Book now
    Brisbane - Face to Face Mon 27 Oct 2025 Fri 31 Oct 2025 4 Days Book now
    Sydney - Face to Face Mon 27 Oct 2025 Fri 31 Oct 2025 4 Days Book now
    Perth - Face to Face Mon 27 Oct 2025 Fri 31 Oct 2025 4 Days Book now
    Sydney - Face to Face Mon 01 Dec 2025 Fri 05 Dec 2025 4 Days Book now
    Perth - Face to Face Mon 01 Dec 2025 Fri 05 Dec 2025 4 Days Book now
    Brisbane - Face to Face Mon 08 Dec 2025 Fri 12 Dec 2025 4 Days Book now
    Virtual - AEDT (AUST & NZ participants only) Mon 08 Dec 2025 Fri 12 Dec 2025 4 Days Book now
    Melbourne - Face to Face Mon 08 Dec 2025 Fri 12 Dec 2025 4 Days Book now

    There are no search results in your chosen search.
    Register and we'll be in touch when courses are available

    Register Now

    Can't find course dates in your city?

    Register and we'll be in touch when courses are available

    Register Now

    “Excellent trainers with high level expertise, varied content to keep us engaged and quality resources leave me with confidence that I could implement what I’ve learned.”

    “The presenters really helped to link the course material to real life situations. They were very professional and helped make the course very enjoyable.”

    “Thoroughly enjoyable learning experience, facilitated to an excellent standard – Well adapted to the diversity of skill within the group.”

    Fantastic course professionally run by a ‘real’ auditor working in the field which allowed for a fantastic bridge between theory and practical examples.

    “It is rare to find a trainer with extensive practical and current industry knowledge of the topic. This is a real world training course for real world application. 100% recommend Pat to conduct any training in future.”

    Need help finding a course?

    Speak directly with a member of the RTP team to decide which course is right for you.

    ×
    Menu